1. Information We Collect

1.1 Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

• Register for an account or sign up for our services
• Fill out a contact or inquiry form
• Subscribe to our newsletter or updates
• Communicate with us via email or chat

This information may include your name, email address, company name, job title, and phone number.

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical information, including:

• IP address and browser type
• Pages visited and time spent on each page
• Referring URLs and clickstream data
• Device type and operating system

We collect this data using cookies, log files, and similar tracking technologies to help us understand how our platform is used and to improve your experience.

1.3 Automation Usage Data

As an automation platform, Moltrec may collect data related to the workflows, tasks, and integrations you configure, including:

• Workflow configurations and automation logs
• Connected application data required to execute automations
• Performance and error metrics

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our automation services
• Process transactions and send related information
• Send administrative and service-related communications
• Respond to your inquiries and provide customer support
• Improve and personalise your experience on our platform
• Monitor and analyse usage patterns to enhance performance
• Comply with legal obligations and enforce our terms

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

3.1 Service Providers

We may share data with trusted third-party vendors who assist us in operating our website and delivering our services (e.g., cloud hosting, analytics, payment processing). These parties are contractually obligated to keep your information confidential.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests from public authorities (e.g., a court order or government agency).

3.3 Business Transfers

If Moltrec is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you before your data becomes subject to a different privacy policy.

4. Cookies and Tracking Technologies

Moltrec uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our service may not function properly without cookies.

We use the following types of cookies:

• Essential cookies — required for the website to function
• Analytics cookies — help us understand how visitors interact with our site
• Preference cookies — remember your settings and personalisation choices

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Automation logs and usage data are typically retained for 90 days, after which they are deleted or anonymised.

6. Data Security

We implement industry-standard security measures to protect your information against unauthorised access, alteration, disclosure, or destruction. These include encryption in transit (TLS/SSL), access controls, and regular security audits.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access — the right to request a copy of the data we hold about you
• Correction — the right to request correction of inaccurate data
• Deletion — the right to request deletion of your personal data
• Restriction — the right to request that we limit how we use your data
• Portability — the right to receive your data in a portable format
• Objection — the right to object to certain types of processing

To exercise any of these rights, please contact us at the email address below. We will respond to your request within 30 days.

8. Third-Party Links

Our website may contain links to third-party websites or integrations with external services. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party services you use in connection with Moltrec.

9. Children’s Privacy

Moltrec is not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately and we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on this page with a revised effective date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

We take your privacy seriously and will do our best to address your concerns promptly and transparently.